Export Import Case Study – FAQs

FAQs Based on This Type of Prospect Response

Case Study 1: “Happy With Current Supplier”.
Case Study 2: Price-Driven Buyer Converted Through Value Strategy
Case Study 3: New Exporter Mentored into Multi-Country Seller.
Case Study 4: Website & Digital Presence Enabled Global Leads.
Case Study 5: Export Survival During Market & Tariff Disruption.
Case Study 6: Price Pressure in Minerals & Metals Export
Case Study 7: When a New Customer Asks for Price Reduction Despite Having a Good Existing Supplier
Case Study 8 : When a New Prospect Politely Declines Collaboration “We Do Not Have a Current Plan for Business Collaboration at This Moment”
Case Study 9 : When a New Prospect Says: “We Will Not Be Doing Business With You”

1. Why do prospects say they are happy with their current suppliers?

Most businesses prefer stability and long-term relationships. This does not mean dissatisfaction is absent—only that timing is not right.

2. Does this response mean the prospect is not interested at all?

No. It usually means “not now”, not “never.” Many future clients start with this response.

3. How should we respond professionally?

Always respond with:

  • Respect for their decision
  • Gratitude for their time
  • A future-oriented, non-pushy tone

This builds trust and keeps the door open.

4. Should we follow up after such a reply?

Yes, but gently. A follow-up after 3–6 months with:

  • Market updates
  • New product developments
  • Cost or supply-chain insights
    can revive interest.

5. What value can we still offer even if they don’t switch suppliers?

You can offer:

  • Backup supplier support
  • Price benchmarking
  • Market intelligence
  • Emergency sourcing solutions

6. Is it good practice to stay connected after rejection?

Absolutely. Many successful international deals come from long-term relationship nurturing, not immediate conversion.

7. How can this reply help our brand image?

It positions your company as:

  • Professional
  • Respectful
  • Relationship-driven
  • Globally mature in business conduct

8. Can this type of reply increase future inquiries?

Yes. Prospects often remember graceful and respectful suppliers when problems arise with existing vendors.

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